Support
Something not working, or a question? Write to us and we usually answer within 2 working days.
Write to us
For help: support@forafitness.app. Please include the email address you registered with in Fora and describe what happened. For personal data requests: privacy@forafitness.app.
Frequently asked questions
How do I delete my account?
In the app open Profile > Settings > Account > Delete account. The first screen shows what will be removed. Tap Continue to delete, type the word DELETE, enter your password, tick the confirmation box and confirm.
This removes: your workouts, plans and history; measurements, weight, sleep and progress photos; your nutrition diary; leaderboard claims, videos and forum posts; your chat history and trainer links. Shop orders are kept as financial records.
Important: deleting your account does not cancel an Apple subscription. Cancel the subscription first (see below), then delete the account. Deleting the app from your phone does not delete your account.
If you can no longer sign in to the app, write to privacy@forafitness.app and we will delete the account for you.
How do I cancel a subscription?
Apple manages subscriptions. On your iPhone open Settings, tap your name, then Subscriptions, choose Fora and tap Cancel Subscription. You can do the same in the App Store from your profile picture.
After you cancel, the subscription stays active until the end of the period you paid for. Refunds are handled by Apple: reportaproblem.apple.com.
How do I restore my purchases?
Purchases are tied to your Apple Account. On a new iPhone install Fora, sign in with the same Fora account and use the same Apple Account you bought with.
If a purchase still does not show up, write to us with the email of your Fora account and a copy of your Apple receipt, and we will fix it.
How do I connect Apple Health?
Open Profile > Connections, find the block for watch and phone health data and tap Sync now. Your iPhone asks which data Fora may read: steps, distance, sleep, heart rate and workouts. Allow only what you want.
Fora only reads. It never writes to Apple Health. You can change the permissions at any time in your iPhone settings under Health. On Android the same works through Health Connect.
How do I report a post or a message?
On a forum post tap the three dots and choose Report. Leaderboard videos and direct messages also have a Report button. Pick a reason: fake or cheated, inappropriate, spam or something else, and tap Send report.
Our team reviews reports. We remove content that breaks the rules and restrict accounts that break them. In direct messages you can also block any member.
How do I download my data?
In Settings tap Export workout history to get a CSV file. To request a copy of other data, write to privacy@forafitness.app.
How do orders in the shop work?
Physical products are paid for on delivery. When you place an order you give your name, phone number and address. For questions about an order write to support@forafitness.app.
A note about health
Fora does not give medical advice. If you feel pain or discomfort while training, stop and see a doctor.